QBA Diagnostics is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including diagnostic tests and home sample collection.
1. Information We Collect We may collect the following types of information:
Personal Information: When you schedule an appointment or request services, we may collect your name, email address, phone number, and any relevant medical information you provide.
Health Information: During the course of your tests, we collect health-related information for diagnosis and analysis purposes.
Payment Information: If you make a payment for our services, we may collect payment details such as credit card information, which is securely processed through third-party payment processors.
2. How We Use Your Information We use your personal and health-related information to:
Provide the requested diagnostic services, including test results and reports.
Improve and personalize your experience with QBA Diagnostics.
Communicate with you about your appointments, results, or any issues related to your services.
Process payments and manage billing.
Comply with legal obligations or respond to lawful requests
3. How We Protect Your Information We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technologies and secure data storage methods. However, please note that no method of electronic transmission or storage is 100% secure.
4. Sharing of Information We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners or service providers who assist us in delivering our services, such as laboratory technicians and billing processors. We may also disclose your information if required by law or to protect the rights, property, or safety of QBA Diagnostics, our clients, or others.
5. Retention of Your Information We retain your personal and health-related information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights You have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to applicable legal requirements.
- Opt out of marketing communications at any time.
7. Cookies and Tracking Technologies Our website may use cookies to enhance user experience, track visitors, and analyze website usage. You can control the use of cookies through your browser settings.
8. Contact Information
For any queries or concerns, please contact us at:
QBA Diagnostics
Address:
#5/59, Thiruvalluvar Street, near TVH Apartments, Okkiyam Thoraipakkam, OMR, Chennai – 97.
Okkiyam Thoraipakkam, Chennai
Email: qbadiagnostics@gmail.com
Phone: 8925534622 / 8925530622